This Privacy Policy explains how 3jl casino collects, uses, stores, and protects the personal information of players in the Philippines. By using our platform, you agree to the practices described here. We are committed to keeping your data safe and handling it with full transparency.
When you register and use the 3jl casino platform, we collect certain personal information necessary to operate your account and comply with applicable Philippine law. This includes your full name, date of birth, email address, mobile number, and government-issued identification details required for identity verification. We also collect transactional data such as deposit and withdrawal records, game activity logs, and session information such as IP address, device type, and browser details. Additionally, we may collect information you voluntarily provide when contacting our support team or participating in platform promotions. All data collection is conducted in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.
The personal information we collect is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our licensing obligations. We also use your data to detect and prevent fraudulent activity, money laundering, and any other prohibited conduct on the platform. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our policies. We do not use your personal data for unsolicited marketing without your prior consent, and you may opt out of promotional communications at any time through your account settings. Your data is never sold to third parties for their own marketing purposes.
The 3jl casino platform uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how players interact with our site. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players so we can continue improving the platform. You may manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use tracking technologies to serve third-party advertisements on our platform.
We do not sell, rent, or trade your personal information to any third party. However, we may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are bound by strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties who receive your data are required to handle it in a manner consistent with this Privacy Policy and applicable Philippine law.
We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine regulatory and legal obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you wish to request early deletion of specific data, you may contact our support team, though we may be unable to fulfil requests where retention is required by law. We review our data retention practices regularly to ensure they remain proportionate and compliant.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012, including the right to access the personal data we hold about you, the right to correct inaccurate information, and the right to object to certain types of processing. You may also request a copy of your data in a portable format or ask us to restrict processing in specific circumstances. To exercise any of these rights, please contact our support team through your account dashboard and we will respond within the timeframe required by applicable law. We take all data subject requests seriously and will never penalise you for exercising your legal rights. If you believe your privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption for all data transmitted between your device and our servers, secure storage with access controls limited to authorised personnel only, and regular security audits of our systems. Our support and operations teams undergo data privacy training to ensure they handle player information responsibly at all times. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When material changes are made, we will update the effective date at the top of this page and, where practicable, notify registered players through their account dashboard or registered contact details. Your continued use of the 3jl casino platform after any update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically so you are always informed about how we handle your personal information. If you have any questions about this policy or how your data is used, please visit our FAQ page or reach out to our support team directly.
Our support team is available around the clock to assist Filipino players with any privacy-related concerns, account data requests, or general questions about how we protect your information on the platform.